Eriez® Releases Online Case Studies Featuring Customers’ Experiences with 5-Star Service®

Press Release:
  Jun 26, 2013 — Erie, PA — Repairing, rebuilding or maintaining equipment is a constant issue with processing operations across multiple industries. Accounts of customers minimizing machinery downtime and increasing equipment productivity through the expertise of Eriez® 5-Star Service® are now available through various case studies from Eriez.

These “Orange Report” case studies, or problem/solution articles, are free to download from the Eriez website at: Readers will get an understanding of each customer’s problem and how they used a particular Eriez product or course of action recommended by the 5-Star Service team to solve their toughest processing problems.

Companies that participated in these Eriez 5-Star case studies include Firstar Fiber, Marglen Industries, Pure Tech Plastics, Ferrous Processing Technologies and more. The Orange Reports follow a simple formula: State the problem; describe the solution; and highlight the results. Each brief report features photos and links to more information on the highlighted Eriez products.

The Eriez 5-Star Service Center, located at Eriez’ Wager Road facility in Erie, is completely equipped to remanufacture even the most complex systems. The fully staffed service center employs trained technicians, and the machining, fabricating and welding capabilities necessary to rebuild all Eriez equipment as well as competitor models.

For more information on Eriez 5-Star Service, visit To reach Eriez’ 24/7 service hotline, call 1-888-999-ERIEZ (3743).

Eriez is recognized as world authority in separation technologies. The company’s magnetic lift and separation, metal detection, x-ray, materials feeding, screening, conveying and controlling equipment have application in the process, metalworking, packaging, plastics, rubber, recycling, mining, aggregate and textile industries. Eriez manufactures and markets these products through 12 international facilities located on six continents. For more information, call toll-free (888) 300-ERIEZ (3743) within the U.S. and Canada. For online users, visit or send email to Eriez World Headquarters is located at 2200 Asbury Road, Erie, PA 16506.

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Tags: eriez, repair, rebuild, maintain equipment, 5 star service, processing problems, orange report, case studies, Firstar Fiber, Marglen Industries
Company Details:
 Contact:John Blicha 
 E-mail:lwhaling -at- eriez -dot- com 
 Company:ERIEZ View Company Profile 
 Address:work2200 Asbury Road 
 Location:workErie, PA 16506  United States 
 Web Site: